By installing or using NIRO you agree to the terms set out in this document. If you do not agree to them, do not install and do not use the software.
The seller is Nir Nagar (hereinafter: "the Company"), a registered business in Israel.
The contact point for any matter - support, cancellation, privacy or a complaint - is niroai.service@gmail.com. Full business details, including the business registration number and a postal address, appear on the invoice issued with every purchase and are provided to any enquirer on request by email.
NIRO is an AI assistant application for Windows. The application itself runs on your computer, but the AI capabilities are provided by external providers - queries are routed through OpenRouter, and voice recordings are sent to Groq Cloud for transcription. Full details are in the Privacy Policy.
The images and screenshots shown on the website are for illustration. The software is updated, and its appearance - screen names, buttons and the order of things in them - may change from time to time as a result of changes, fixes and improvements to the version.
A screenshot is therefore not a binding representation of the software's state in the current version, and such a change is not a discrepancy or a breach. The same applies to images that appeared in marketing material, posts and guides published previously.
What is binding is the description of the capabilities themselves, as set out in section 2 and in the rest of these terms. A change that removes a described capability - rather than only altering how a screen looks - is subject to section 16.
Every plan carries a monthly usage quota for the AI features. The quota resets at the start of each billing period, and your current usage is shown inside the software as a percentage.
When the quota is reached, AI features are paused until the next renewal or until you upgrade. The rest of the software keeps working.
Quota sizes are set by the Company per plan and may be adjusted from time to time. No plan is unlimited, and we do not present any plan as unlimited anywhere.
The Company offers NIRO Lite free of charge to a limited number of early users, as published on the pricing page. The grant is limited to the first two months from the date the key is issued.
No payment details are collected, and a free key does not turn into a charge by itself. When the offer ends, nothing is billed and no subscription opens automatically. Anyone who wants to continue on a paid plan joins it themselves.
At the end of those two months the AI features stop until you join a paid plan. Nothing is charged automatically and there is nothing to cancel - you simply do not continue, unless you choose to.
A free key is subject to these terms and to the plan's usage quota under section 3.1.
The terms may change from time to time. Any change to the offer, or its end, applies to future registrants only and never retroactively - whoever received a key gets what they were promised when it was issued.
Section 13 (Fair Use) applies to a free key exactly as it applies to a paid subscription.
The restriction on marketing is aimed at commercial distribution of the software itself - selling it, renting it out, or offering it as your own product. It does not prevent you from recommending NIRO, writing about it, promoting it, or using it in your own business.
NIRO is not only a chat interface. At your request it performs real actions on your computer: it creates and writes files, runs scripts and code (Python, PowerShell, CMD), executes system commands, opens applications and files, and installs required components.
By using the software you expressly acknowledge and consent to NIRO performing these actions on your computer at your request. Actions are carried out according to the user's request and under the user's own operating-system permissions. The user is responsible for checking the request and the action being requested, and for keeping a backup of important data. Nothing here derogates from any liability that cannot be limited or excluded by law, including liability for damage caused by a defect in the software itself.
Please note: in the current version, a command or script you request is executed immediately, without a separate confirmation screen. An imprecisely worded request may therefore result in an action you did not intend, including modifying or overwriting files.
Accordingly: check carefully what you are asking for and what NIRO is about to do, and keep a current backup of important files before using these capabilities. Where the software does present a confirmation prompt, read it before approving the action. Do not use these capabilities on a computer you are not authorised to modify.
The Company is working to add a preview-and-approve step for irreversible actions. Until it is delivered, this section describes the actual behaviour.
NIRO can be sent requests from your phone by voice, using Siri and Apple's Shortcuts app. Use of this capability is subject to the following:
NIRO is built on a language model and it can be wrong. Answers may be inaccurate, incomplete, out of date or misleading - even when stated with complete confidence.
NIRO's answers are not professional advice of any kind: legal, medical, financial, tax, insurance, engineering or safety-related. They must not be relied upon in place of a qualified professional.
It is the user's responsibility to verify any material information against an independent source before acting on it, and in particular before any decision with financial, health or legal consequences.
AI-generated content may resemble other existing content. It is the user's responsibility to ensure that their use of the output does not infringe the rights of others.
Some of the software's capabilities - including search, research, market surveys and the summarising of external material - rely on information gathered from third-party websites and processed by a language model. Neither the Company nor the AI providers warrant the correctness, accuracy, completeness or currency of such information, nor that it reflects the current factual or legal position.
Inaccuracies may arise because the source from which the information was taken is out of date, unreliable or unofficial; because the information changed after publication; or because the model misread the source. This applies particularly to figures that change over time, such as prices, tax rates and brackets, regulations, eligibility thresholds and deadlines.
The Company makes reasonable efforts, within the means available to it, to improve the quality of the sources and the accuracy of the processing, and to show the user the sources an answer rests on so that they can check them. This does not constitute a warranty as to the result.
It is the user's responsibility to verify any material figure against the official, authoritative source - including government authorities, the tax authority, social security and other regulators - before acting on it.
Nothing in this clause derogates from liability that cannot be limited or excluded under applicable law.
The software is provided "AS IS", without warranty of any kind beyond what is stated in this document and beyond any liability that cannot be limited or excluded by law.
The Company's total liability is limited to the amount actually paid for the license.
Proviso: every limitation in this section - including the list above and the liability cap - applies except where that liability cannot be limited or excluded by law. This proviso covers, among other things, liability for damage caused by a defect in the software itself (as stated in section 6) and consumer rights granted by law that cannot be contracted out of.
What matters most here: NIRO is software that can control your computer. It creates and writes files, runs code and system commands, opens programs and installs components - all with the permissions of the user running it. That capability is the point of the product, and it is also what makes the security of the machine it is installed on a material matter.
Subject to the reservation at the end of section 8, the Company is not liable for damage originating in an act of anyone other than the Company, including:
The user is responsible for securing the computer the software is installed on and for keeping their access key private. Do not install the software on a computer you are not authorised to modify, and do not give your access key to anyone else.
The Company undertakes to take every reasonable measure available to it to prevent security breaches and to protect its users and their information. This includes encrypting keys and sensitive data, encrypted transport, limiting permissions, blocking repeated access attempts, screening incoming code, and fixing vulnerabilities as soon as practicable once found.
That said, no computer system is absolutely secure, and nothing here is a guarantee of a result or an assurance that no breach will occur. The Company's undertaking is to apply reasonable effort and means, not to achieve an outcome.
If a security incident affecting user information nevertheless occurs, the Company will act to address it and will notify affected users and the competent authority to the extent the law requires. If you find a security weakness in the software or the website, we would be grateful for a report to niroai.service@gmail.com, and we undertake not to pursue anyone who reports in good faith and does not exploit the weakness.
The Company does not back up your data and is not responsible for keeping it. NIRO is not a backup service and must not be treated as a substitute for one.
Everything NIRO creates or edits - documents, presentations, spreadsheets, code files, websites, chat history, preferences and memories - is stored on your computer only. Keeping it, backing it up and restoring it are the user's responsibility alone.
Subject to the reservation at the end of section 8, the Company is not liable for the loss, deletion, corruption or unavailability of data, and does not undertake to restore lost data - including in the following cases:
The only information held on the Company's servers is the operational information needed to run the service - licence details, billing records and aggregate usage figures. That is not a backup of your content, and it does not include the files, conversations or outputs created on your computer.
The software offers a local backup tool for your convenience. Using it does not transfer responsibility to the Company, and it is not a guarantee that the backup will be complete, valid or restorable. Keeping an independent backup of important information is recommended.
If the Company decides to discontinue development of or support for the product, it will give advance notice by email to the address provided at registration, at least 60 days in advance.
Discontinuing development or support does not revoke your license: the software you hold will continue to work for as long as your system and the AI provider allow.
The Company may revoke an individual user's license only in the event of a material breach of these terms, and only after that user has been notified and given a reasonable opportunity to remedy the breach.
Cancel any time: you may cancel your subscription whenever you like. Cancelling stops the next renewal; the service continues until the end of the period you have already paid for, so no paid days are lost.
How to cancel: use the cancellation page on the website - one form, no phone call and no sign-in required. You may also cancel by email to niroai.service@gmail.com. Both routes carry equal weight, are recorded with a date, and are confirmed to you in writing.
The first 14 days: on a new subscription, cancelling within 14 days entitles you to a full refund of the first payment, for any reason and without having to give one.
How to cancel: send a message to niroai.service@gmail.com with your full name, the email address used for the purchase, and the purchase date. No reason is required.
What happens next: automatic renewal stops. Where a refund is due it is issued to the original payment method within 14 days of receiving your notice. At the end of the billing period your access key stops being valid and the AI features are paused. Where a full refund is given, you are no longer licensed to use the software and should uninstall it.
Cancellation fee: the Company is entitled under the Israeli Consumer Protection Law, 5741-1981 to charge a cancellation fee of up to 5% of the transaction price or ILS 100, whichever is lower. In practice, no cancellation fee is charged for cancellations within 14 days.
After 14 days: cancelling stops the next renewal and does not refund a billing period that has already begun, unless the law provides otherwise - including in the case of a defect in the product or a discrepancy from the published description.
These provisions do not derogate from your rights under the Israeli Consumer Protection Law, 5741-1981 and its regulations.
The software is intended for use by people aged 18 and over. A minor may use it only with the consent of a parent or guardian, and a purchase by a minor requires their agreement. By making a purchase you confirm that you have the legal capacity to do so and that the details you provided are correct.
AI is included in your plan and provided through NIRO's own servers. You need no key or account with an external provider, and you bear no cost towards one.
A subscription is personal and for a single user. It may not be used to provide AI services to others, to relay third parties' requests through your account, or to run automated usage at a scale beyond reasonable human use.
That kind of use raises the cost of the service for everyone. In the case of clear abuse the Company may limit or suspend the account - after contacting you, except where immediate action is needed to prevent harm.
📧 Email: niroai.service@gmail.com
⏱️ We aim to respond to every enquiry within 5 business days. Cancellation requests are handled within 14 days, as required by law.
These terms are governed by the laws of the State of Israel.
Jurisdiction lies with the competent courts of the Tel Aviv-Yafo district, without derogating from a consumer's right to bring a claim in a court in their area of residence, where the law grants such a right.
This is a continuing subscription, so a change to the terms or the price cannot take effect quietly part-way through. The rules are these:
Periodic notice: once a year you will receive a message summarising your subscription - the plan, the price, the renewal date and how to cancel - as required for a continuing transaction under the Consumer Protection Law, 5741-1981.
The Company is not liable for delay or interruption arising from circumstances beyond its reasonable control - including a failure at an infrastructure or AI provider, a power or communications outage, a cyber attack, or a regulatory change.
None of this removes your right to a proportionate refund if the service is unavailable for a prolonged period, and none of it excludes liability that the law does not permit to be excluded.
The Company may update this document from time to time. The binding version is the one published on this page, and the date of the most recent update appears at the top. Material changes will be announced as set out in the relevant document.